© Distinctive Designs, Inc. 1993. All images, logos, photos, graphics, copy and web page design on this web site are the property of Distinctive Designs, Inc. and may not be used without the written permission of an authorized officer of the company. All rights are reserved.
DDI Signs ® is a registered Trademark of Distinctive Designs, Inc. and may not be used without the written permission of an authorized officer of the company. All rights are reserved.
Icefab ® is a registered Trademark of Distinctive Designs, Inc. and may not be used without the written permission of an authorized officer of the company. All rights are reserved.
Repeatz™ , Rinkmesh ™, RinkAds™, DasherAds™, GlassAds™ are Trademarks of Distinctive Designs, Inc. and may not be used without the written permission of an authorized officer of the company. All rights are reserved.
Terms and Conditions
Distinctive Designs, Inc. provides its web sites, products and services subject to the rules published below. These may be updated by us from time to time without notice to you. Distinctive Designs, Inc./DDI Signs® is referred to as DDI below.
This site could include technical or other mistakes, inaccuracies or typographical errors. DDI may make changes to the materials and services at this site, including the prices and descriptions of any products listed herein, at any time without notice. The materials or services at this site may be out of date, and DDI makes no commitment to update such materials or services. DDI assumes no responsibility for errors or omissions in the information, documents, software, materials and/or services which are referenced by or linked to this site. References to other corporations, their services and products, are provided “as is” without warranty of any kind, either express or implied. In no event shall DDI or its suppliers be liable to you or any third party for any special, incidental, indirect or consequential damages of any kind, or any damages whatsoever, including, without limitation, those resulting from loss of use, data or profits, whether or not DDI has been advised of the possibility of such damages, and on any theory of liability, arising out of or in connection with the use of this site or of any web site referenced or linked to from this site.
This site contains links to third-party web sites that are not under the control of DDI. DDI makes no representations whatsoever about any other web site to which you may have access through this site. When you access a non-DDI web site, you do so at your own risk and DDI is not responsible for the accuracy or reliability of any information, data, opinions, advice, or statements made on these sites or for the quality of any products or services available on such sites. DDI provides these links merely as a convenience and the inclusion of such links does not imply that DDI endorses or accepts any responsibility for the content or uses of such web sites. This site can be accessed from other countries around the world and may contain references to DDI products, services, and programs that have not been announced in your country. These references do not imply that DDI intends to announce such products, services or programs in your country.
We accept Cash, Company Checks, ACH Transfers, and Credit Cards – Master Card, Visa, American Express.
We require a signed contract along with deposit payment or payment in full to proceed with design or production of your project. Custom orders required a non-refundable deposit.
All custom orders require a non-refundable deposit. By signing this form, you authorize credit card processing before your order is shipped.
SPECIAL CONDITIONS: Special conditions on customer’s purchase orders in no way negate the Conditions of Sale. In ordering the work described, the customer accepts all of these conditions whether noted on his/her purchase order or not.
CLIENT: Customer agrees to pay all costs of collection in the event of default of payment by the customer, including a reasonable attorney’s fee. In the event of delinquent payments, the customer will be charged a rate of 1-1/2% interest for every month after the first 30 days and agrees that signage is subject to repossession. Customer agrees that in signing agreement they are signing in an individual capacity, as co-obligator, and as the Authorized Person of the Business.
Customer is responsible for all shipping charges.
All packages will be insured through shipping company. Customer is responsible for filing claims with the shipping company.
Distinctive Designs, Inc. (DDI) does not refund shipping charges.
DDI is not responsible for products damaged in shipping, mis or redirected, or delayed delivery of products, or any other circumstances out of DDI control.
Damages & Shortages: Please report these within 48 hours. Note all problems on Parcel Manifest or Bill of Lading when signing.
Limited Warranty: Custom Printed Graphics: Graphics due to their custom nature are not warranted. However, if your graphic is incorrect or damaged in shipping, please contact us within 48 hours of receiving your Graphic and at our discretion we will make the proper arrangements. Returns will NOT be accepted on custom orders and not without prior authorization.
Limited Warranty: Sign Hardware: DDI offers a limited lifetime warranty against defects in materials or workmanship affecting the quality and function of its products when used in the correct manner. Products must not have been misused, improperly set-up, or been abused for this warranty to apply. The determination is solely DDI’s and its obligation will be to repair or replace the defective product. Please contact customer service for a written return authorization before sending anything back. No credits of any kind will be offered without such authorization.
Warranties and Disclaimers: Although DDI has attempted to provide accurate information on its web site, DDI assumes no responsibility for the accuracy of the information. DDI may change the services or products mentioned at any time without notice. Mention of non-DDI products or services is for informational purposes only and constitutes neither an endorsement nor a recommendation.
Limitation of Liability: DDI shall not be liable for any special or consequential damages that result from the use of, or the inability to use, or the performance of the products, even if DDI has been advised of the possibility of such damages.
Purchaser determines suitability of all product usage and assumes all risk and liability.
Neither the seller or manufacturer shall be held liable for any injury, loss or damage from use of the product.
Returns and Refunds
Returns – Damaged, Defective Goods: DDI must be notified within 48 hours of customers receipt of items of any damage or defects. Returns will NOT be accepted on custom orders and not without prior authorization.
Damaged goods may be either exchanged, refunded or repaired at DDI discretion.
All damaged products must be packed in the original, unmarked packaging including any accessories, manuals, documentation and registration that shipped with the product. Please do not return any goods to DDI without an RGA issued by a DDI representative. Any time you have a concern or problem, just call DDI at 1-757-593-8580.
Returns: DDI must be notified within 48 hours of customers receipt of items.
Returns will NOT be accepted on custom orders or on opened or used products and not without prior authorization.
Goods may be either exchanged, refunded or credited at DDI’s discretion. Authorized returns will incur a 25% restocking fee and all shipping costs will be deducted from refund or credit. The product must be returned to DDI within 7 calendar days of the issuance of an RGA. Products must be packed in the original, unopened, unmarked packaging including any accessories, manuals, documentation and registration that shipped with the product. Product must be in sellable condition when returned. Please do not return any goods to DDI without an RGA issued by a DDI representative. Any time you have a concern or problem, just call Distinctive Designs, Inc. at 1-757-593-8580.
Pricing and Quotes
PRICING: Prices as indicated, are minimum estimates for design or sign work only. Photostats, typography, photographs, overtime, changes and or additions, delays caused by the customer, special consultations and all other work expense that cannot be estimated accurately in advance will be billed extra unless otherwise specified.
Although DDI has attempted to provide accurate information on its web site, DDI assumes no responsibility for the accuracy of the information. DDI may change the pricing, services or products mentioned at any time without notice.
ARTWORK: All designs and artwork on this web site are the Property of DDI and may not be reproduced, copied or used without the written permission of DDI. Finished art, mechanicals, and signs will be released for use by the customer only for the specific use stated in contract. Mechanicals, original art, concepts, sketches and materials other than signs originated by DDI are the property of DDI. Only written agreement for Usage of Designs or Transferring of Rights with signature of an authorized officer of DDI will be accepted.
DESIGN DEPOSIT: The design deposit covers minimal costs involved in developing a concept. It does not cover the actual purchase of a custom design or concept, which would be figured at an hourly rate and or usage rate. All artwork, designs and concepts remain the property of Distinctive Designs, Inc. unless agreed upon in writing.